Privacy policy

Privacy Policy

Hey Sara recognises and values the protection of your personal information. Hey Sara also recognises our customers’ concerns about the collection of their personal information and how Hey Sara will use that information. 

Hey Sara observes and is governed by all relevant privacy legislation and regulations in the Subject Country (for the purposes of this policy ‘Subject Country’ means the country in which the customer accesses the Hey Sara online software and website).

Hey Sara has implemented this privacy policy in order to reassure our customers about how Hey Sara will use their personal information.

What information do we collect from our customers?

  • When becoming a registered member of the Hey Sara online software and website you may be asked to supply personal information;
  • Hey Sara may also conduct surveys or market research and may seek information from you from time to time;
  • When placing an order with Hey Sara;
  • During conversations, interactions with our staff, whether via chat, phone or in person;
  • When you participate in competitions, promotions and special events;
  • If you provide an application for employment and provide a CV, completed application form or anything else in relation to selection process. 

Personal identification

We will not collect any personal information which may reveal racial or ethnic origin, political opinions, philosophical beliefs, trade union membership, sexual activity or sexual orientation.

Use and disclosure of information

Your personal information, including your e-mail address or mobile phone number, will be used for two primary purposes. First it will be used to ensure the proper function of the Hey Sara website and online software. Secondly, it will be used for marketing, planning, product development and research requirements of Hey Sara and participating third parties contracted to Hey Sara.

Specifically, Hey Sara will not use or disclose or permit the use or disclosure of personal information that could be used to identify an individual member in any circumstances except as necessary by statute or court order.

Sending information overseas

You consent to Hey Sara disclosing your personal information to other third parties contracted to Hey Sara located outside the Subject Country.  Hey Sara will take all reasonable steps to ensure that such recipients respect the confidentiality of this information by abiding by equivalent privacy laws and regulations required in the Subject Country.

Security of your information

We will take all reasonable steps to ensure that all information collected from you that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorised Hey Sara personnel.

Please keep in mind that no information transmitted over the Internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information, however we cannot ensure or warrant the security of any information you transmit to us or receive from our online software. These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.


This privacy statement applies solely to information collected by this web site. This web site may contain links to other web sites on the Internet.  Please be aware that we at Hey Sara are not responsible or liable for the privacy practices of such other web sites.

We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information.  You access destination links at your own risk.  Because we want to provide you with the best service possible, we would appreciate your comments about any external links at  

Third Party Advertising Services

Hey Sara may utilize certain third-party advertising services (e.g. organizations such as Burst Media, FastClick, Google) to display advertising for our advertisers.  These third-party services may place a cookie on your computer for the purposes of ad tracking and presentation.  Hey Sara does not share personally identifiable visitor information with its advertising services.

Unsubscribe from Hey Sara email database

To unsubscribe from Hey Sara’s e-mail database please send an e-mail to with the following message typed into the body of the e-mail. The message you need to type or copy into the body of your e-mail is “UNSUBSCRIBE”.

How can I access, correct or update my information? 

You can always access the information and content that you provide to us. If the change to personal information impacts your membership to the Hey Sara online store you will need to provide Hey Sara with your personal information in order to edit your registration information.

If you wish to access or modify personal information that you have provided to us, you may do so through our website at

If you have any concerns or questions, please contact Hey Sara by telephoning +61 7 5616 8956 or send any questions or queries via our email

Hey Sara reserves the right to modify or amend this Statement at any time.

We appreciate you taking the time to read the Hey Sara Privacy Statement. 

© 2021 Hey Sara Pty Ltd. All Rights Reserved

Privacy Statement last updated 28 September 2021